Services for Australians Overseas
***IMPORTANT: The Consular section of the Australian Embassy, Jakarta cannot assist with immigration, citizenship or visa queries. Please visit the Visa and Citizenship page for contact details ***
ADDITIONAL PASSPORT APPLICATION SURCHARGE
From 1 July 2015, all overseas passport applications will include an additional surcharge of AUD 100.00 for adult and senior passport applications and AUD 50.00 for minor passport applications. The attachment has details on passport fees from 1 July 2015.
On-line registration for Australians overseas
We encourage use of this online registration service by Australians planning to reside overseas for extended periods, and those travelling to locations where there are security risks.
Consular and Passport Services
Consular and passport services are available by appointment only between 8.00am - 12.00pm and 1.00pm - 4.00pm Monday to Friday. The contact number for appointments for consular services is (021) 2550 5500. Clients will only have access to Embassy by appointment.
What we can and cannot do
Assisting Australians overseas within limits
Consular Officers provide a wide range of services for Australian citizens in Indonesia. These include issuing passports; assisting citizens in trouble; providing lists of local doctors and lawyers; witnessing signatures and other notarial services; voting facilities for Federal and some State elections; and providing the latest consular travel advices. For a full list of what we can and cannot do for you please have a look at the Consular Services Charter page.
Australian Passports Act 2005 (effective 1 July 2005)
Applying for Australian Citizenship
Citizenship processing in Indonesia is managed by the Immigration Section at the Australian Embassy. The following link provides local information on Australian Citizenship.
Travel information for Australians
Get the latest travel advisories and other traveller hints from the Department of Foreign Affairs and Trade.
Living in Indonesia
All enquiries relating to Centrelink matters (including qualification rules for payments and services) should be referred to Centrelink. Centrelink can be contacted through the following:
International Free Call: 001 803 61 035 *
Website http://www.centrelink.g ov.au
Fax: +61 3 6222 2799
Mail: GPO Box 273, Hobart TASMANIA 7001, Australia
* Please note that a free call may not be available from every location within the country and may not be free from mobile or public phones. If using a pay phone, the caller will need to insert coins or a card as for a local call and this may not be refunded at the end of the call.
Contact Information for Consular and Passport Services
Australian citizens requiring immediate assistance in a genuine emergency situation may contact the Consular Operations Centre in Canberra on the international Free Call number: 001 803 061 2034
or by reverse charges call to: 61 2 6261 3305
Jalan Patra Kuningan Raya Kav. 1-4
Jakarta Selatan 12950
Telephone: (021) 2550 5500
Fax: (021) 2550 5499
After hours: (021) 2550 5555
Email: consular.jakarta @dfat.gov.au
Office hours: Monday to Friday 08.00 - 12.00 & 13.00 - 16.00 except for Public Holidays
Australian Consulate General
Jalan Tantular No. 32, Renon
Denpasar, Bali, 80234
Telephone: (0361) 241 118,
Fax: (0361) 221 195 (DFAT)
Fax: (0361) 241 120 (Immigration)
Email: email@example.com. au
Office hours: Monday to Friday 08.00 - 16.00
A gateway to information about Australian benefits, payments and services
Returning to Australia
Handy information for Australians or residents returning from a holiday or moving back to Australia.