Australian Embassy

Appointment bookings

Appointments for Passports and Notarial

Some services can be provided via Mail and some will require you to come to the Embassy in person after making an appointment.

Visiting our offices

  • You must have an appointment to visit our offices.
  • Please do not bring friends or family members to your appointment unless they are required to sign relevant documents.
  • Please arrive as close to your appointment time as possible. You may be asked to reschedule your appointment if you do not attend on time. 


To make an appointment with us, please click here.

Frequently asked questions


What happens if my passport expires during this time?

There is no penalty for letting your passport expire. Renewing a passport is a personal choice, but you may not be able to leave Indonesia without a valid passport. If you do plan to travel or need a passport for another reason such as for a visa, or KITAS/ KITAP renewal, we encourage you to make an appointment to see us as soon as possible.

What if I need to travel unexpectedly due to an emergency?

Please apply for an emergency passport as soon as possible by following the instructions above. We can generally issue an emergency passport within 5 working days. If you need to travel more quickly, please call us to discuss your circumstances.

Will I lose Australian citizenship if my passport expires? 

No. The status of your passport has no effect on your Australian citizenship. 

Will I have to complete a longer application form if my passport expires? 

It depends. Adults may have to complete a longer form if they wait longer than 3 years to renew their passport after it expires.

What if I am unable to travel to your office?

Please contact us to discuss your circumstances. If there is a reason that you need a passport but you are unable to visit us in person, you may be able to apply for a passport by mail.

Do I need six months validity on my passport to travel?

It depends. If you are travelling to Australia, your Australian passport can have less than 6 months validity left as long it is still valid (not expired) on the date you arrive in Australia.

If you are travelling to a country other than Australia, you may need a minimum of 6 months validity on your passport to enter that country. You can review the entry/exit requirements for your intended destination on Smartraveller.


What type of notarial services I can apply for via mail?

You can apply for the following services by mail: certifying a copy of a document, apostille, authentication, witnessing signatures and CNI (Certificate of No Impediment to marriage). Please email us at [email protected] for more information.

Can I have my documents with my signature witnessed or ID verified via mail?


Can I get a certified copy of my documents via mail?

Yes, you will need to send original documents to Consular Section at the Australian Embassy Jakarta, to enable us issue a certified copy of the documents. Please email us for more detailed information [email protected].

Privacy Policy

The Department of Foreign Affairs and Trade (DFAT) uses third-party software (Setmore) to manage the Embassy's appointments. Your personal information (including your name and contact details) will be collected by DFAT via Setmore to book your appointment and for related purposes. By proceeding with this booking, you are consenting to the collection of this information by Setmore on DFAT's behalf for these purposes. If this information is not collected, DFAT's ability to arrange your appointment will be limited. Your personal information will be handled by Setmore in accordance with Setmore's Privacy Policy, and by DFAT in accordance with DFAT's Privacy Policy.