Australian Embassy

Appointment Bookings

Passports and Notarial Arrangements During Coronavirus (COVID-19) Pandemic

The Australian Embassy in Jakarta continues to offer passport and Notarial services during the Coronavirus (COVID-19) pandemic. Some services may be provided via Mail and some will require you to come to the Embassy in person after making an appointment.

For the safety of our staff and visitors, we have put a process in place to minimize the risk of transmission. We will limit the number of clients entering the Embassy each day and we will ensure that the public area are sanitised after each visitor.

Visiting our offices during COVID-19

  • You must have an appointment to visit our offices.
  • If you have a fever, cough or any COVID-19 symptoms, please reschedule your appointment.  Please do not attend our offices if you are ill or if you have had recent exposure to someone who is ill.
  • Please do not bring friends or family members to your appointment. If you are applying for a child passport, both parents are welcome to attend. 
  • Please arrive as close to your appointment time as possible.  You may be asked to reschedule your appointment if you do not attend on time. 
  • You must bring and wear a mask.
  • You may be asked to wash or sanitise your hands before commencing your interview.


To make an appointment with us, please click here.

Frequently asked questions


What happens if my passport expires during this time?

There is no penalty for letting your passport expire.  Renewing a passport is a personal choice, but you may not be able to leave Indonesia without a valid passport.  If you do plan to travel or need a passport for another reason such as VISA, KITAS/ KITAP renewals, we encourage you to make an appointment to see us.

What if I need to travel unexpectedly due to an emergency?

Please apply for an emergency passport as soon as possible by following the instructions above.  We can generally issue an emergency passport within 5 working days. If you need to travel more quickly, please call us to discuss your circumstances. 

Will I lose Australian citizenship if my passport expires? 

No.  The status of your passport has no effect on your Australian citizenship. 

Will I have to complete a longer application form if my passport expires? 

It depends.  Adults may have to complete a longer form if they wait longer than 3 years to renew their passport after it expires.  

What if I don’t feel safe travelling to the embassy?

We understand that you may not feel it is safe to travel at this time.  For some people, the best option is to wait until you feel ready to apply in person.

If you choose to stay at home, you can apply for a temporary passport through the mail if you need a passport right now. Please email us on [email protected] for more information on this.

What if I am medically unable to travel to your office?

Please contact us to discuss your circumstances.  If there is a reason why you need a passport but you have medical evidence that you are unable to travel, you may be able to apply for a temporary passport by mail.

Do I have to replace my temporary/emergency passport in person at your office?

Yes.  If you are issued a temporary or emergency passport, you must lodge a new application using the PC8 Application for an Australian Passport Overseas form (not the renewal form) in person at one of our offices.  Adults may lodge at any location worldwide.  For child applications, the application must be lodged at an office in the country where the child is physically located. 

Do I need six months validity on my passport to travel?

It depends. If you are travelling to Australia, your Australian passport must be valid (not expired) on the date you arrive in Australia. If your passport expires while you are in Australia, you can apply for a new passport in Australia.

If you are travelling to a different country, you can review the entry/exit requirements for your intended destination on Australia's Smartraveller site.  

Can I apply for a full 5 or 10 year passport by mail?



What type of notarial services I can apply via mail? Certification copy of a document, Apostille, Authentication and CNI (Certificate of No Impediment to marriage). Please email us on [email protected] for more information.

Can I have my documents with my signature witnessed or ID verified via mail?



Privacy Policy

The Department of Foreign Affairs and Trade (DFAT) uses third-party software (Setmore) to manage the Embassy's appointments.  Your personal information (including your name and contact details) will be collected by DFAT via Setmore to book your appointment and for related purposes.  By proceeding with this booking, you are consenting to the collection of this information by Setmore on DFAT's behalf for these purposes.  If this information is not collected, DFAT's ability to arrange your appointment will be limited.  Your personal information will be handled by Setmore in accordance with Setmore's Privacy Policy, and by DFAT in accordance with DFAT's Privacy Policy.