Passport services

Is your passport lost or stolen?

• Report the loss or theft online
• Contact the Australia Embassy in Jakarta (contact details above) during local business hours or at [email protected]
• Seek more information on the Australian Passports Office website.

Applying for a passport?

• For passport information including applying for or renewing your passport, visit www.passports.gov.au. 
• Passport services are available by appointment only.
• Please click here to book your appointment. Clients will only have access to the Embassy by appointment.
• Check on the status of your passport application online.
• List of occupations accepted as Guarantors.

Adult Passport Renewals (PC7)

Eligibility

For an Adult passport renewal, you must be 18 years and over and you will need a passport that:

• was issued when you were aged 16 or older
• was issued on or after 1 January 2006
• had, when it was issued, at least two years’ validity
• has your current name, date of birth, place of birth and gender, and
• has not been reported lost, stolen, or cancelled.

If you can answer yes to all the above, complete your passport renewal application (PC7) online.

If you don’t meet these criteria, you’ll need to lodge your application in person by appointment only.

Mail-in passport applications

You may choose to mail-in your passport renewal application if you can’t attend an Embassy or Consulate in Indonesia in person. We still strongly encourage you to lodge in-person to avoid postage delays, or any requirements not being 100% met.

Should you still choose to mail-in your passport application, please follow these guidelines:

• Please include a self-addressed envelope (either A5 or A4) for return of your completed document
• DO NOT send any original documents, including your existing passport
• Incomplete applications will be delayed. Common issues include:
  • Photos that don’t meet the guidelines, are digitally altered, or have ink marks on them
  • Signatures must be inside the declaration ‘white’ box, and application forms dated using the correct format (DD/MM/YYYY)
  • Credit cards that are not enabled for international transactions
• If your passport is damaged, please contact us to discuss prior to mailing in your application. 

Guide for Adult renewal application (PC7) by mail

1.  Complete your renewal application form online
   • The application must be lodged within six months of completion
2. Print and sign your application form
   • Print on plain white A4 paper, using blank ink only. Make sure the top or bottom of the page is not cut off.
   • US standard letter paper or US legal paper sizes are also acceptable, but only if they’re scaled properly. Refer to more information on printing your application form
   • Sign the form using black pen, within the signature box. Make sure there are no alterations or whiteout on the signature or the date.
3. Photos
   • Two recent identical colour photos, less than 6 months old with your full name written on the back of one photo. Refer to photo guidelines for more information
   • Do NOT attach the photos to the form as this may damage them
4. Payment
   • Complete the payment authorisation form (PDF), include this with your application form
   • Please contact us for the latest fee for your passport application
5. Check your adult renewal checklist
   • Before posting your application, review your adult renewal checklist
6. Post your application
   Jakarta accepts applications from Sumatera, Riau, Central Kalimantan, North Kalimantan, West Kalimantan, West Java, Yogyakarta, Jabodetabek, Papua Province, Papua Highlands Province, Central Papua Province and South Papua Province.
   
   Consular Services Section – Passport Services
   Jalan Patra Kuningan Raya Kav. 1-4
   Jakarta Selatan 12950
   Indonesia
   
   Have you included:
   • Your printed and signed application form
   • Passport photos
   • A self-addressed A5 or A4 envelope (postage stamps not required)
   • Completed payment authorisation form

Child renewal application (PC8) by mail

First-time child applications and applicants aged 16 or 17 must lodge their application in person by appointment only.  

Child passport renewal applications (PC8) can only be mailed-in provided the applicant is: 

• aged up to 15 years old
• has held a previous passport, and
• you and your child are residing outside Jakarta or have difficulties attending the Embassy.

If you can answer yes to the above, complete a PC8 passport application online and follow the guidelines. We still strongly encourage you to lodge in-person to avoid postage delays, or any requirements not being 100% met.

Please allow a minimum of six weeks to receive a new passport once payment has been taken. PLEASE NOTE: incomplete applications will cause delays.