***IMPORTANT: The Consular section of the Australian Embassy, Jakarta cannot assist with immigration, citizenship or visa queries. Please visit the Visa and Citizenship page for contact details ***
On-line registration for Australians overseas
We encourage use of this online registration service by Australians planning to reside overseas for extended periods, and those travelling to locations where there are security risks.
DFAT’s Consular Privacy Collection Statement can be accessed at http://www.dfat.gov.au/dept/consular/privacy.html
Consular and Passport Services
Consular and passport services are available by appointment only between 08:00-16:00 Monday to Friday. Please click here to book your appointment. Clients will only have access to Embassy by appointment.
What we can and cannot do
Assisting Australians overseas within limits
Consular Officers provide a wide range of services for Australian citizens in Indonesia. These include issuing passports; assisting citizens in trouble; providing lists of local doctors and lawyers; witnessing signatures and other notarial services; voting facilities for Federal and some State elections; and providing the latest consular travel advices. For a full list of what we can and cannot do for you please have a look at the Consular Services Charter page.
Applying for Australian Citizenship
Citizenship processing in Indonesia is managed by the Immigration Section at the Australian Embassy. The following link provides local information on Australian Citizenship.
Travel information for Australians
Get the latest travel advisories and other traveller hints from the Department of Foreign Affairs and Trade.
Living in Indonesia
All enquiries relating to Centrelink matters (including qualification rules for payments and services) should be referred to Centrelink. Centrelink can be contacted through the following:
International Free Call: 001 803 61 035*
Website http://www.centrelink.g ov.au
Fax: +61 3 6222 2799
Mail: Centrelink Compensation Recovery, PO BOX 7803, Canberra BC ACT 2610
* Please note that a free call may not be available from every location within the country and may not be free from mobile or public phones. If using a pay phone, the caller will need to insert coins or a card as for a local call and this may not be refunded at the end of the call.
Contact Information for Consular and Passport Services
Australian citizens requiring immediate assistance in a genuine emergency situation may contact the Consular Operations Centre in Canberra on the international Free Call number: 001 803 061 2034
or by reverse charges call to: +61 2 6261 3305
Australian Consulate General
Australian Consulate General
A gateway to information about Australian benefits, payments and services
Returning to Australia
Handy information for Australians or residents returning from a holiday or moving back to Australia.