Australian Embassy

Visas and citizenship

Welcome to the website of the Department of Home Affairs at the Australian Embassy, Jakarta. Home Affairs’ main webpage can be accessed at:

Important Notices

Australia’s immigration and border arrangements – COVID-19

For the latest information about Australia’s immigration and border arrangements, including entry and vaccination requirements, please refer to COVID-19 and the border.

Warning regarding visa scams in Indonesia

For information on known visa scams in Indonesia, click here.

Ukraine Visa Support

Please visit the Ukraine visa support page for more information.

Afghanistan update

For the latest up to date advice on the situation in Afghanistan, please refer to the Department of Foreign Affairs’ Smart Traveller website and the Department of Home Affair’s webpage.

Visitor visa impacted by COVID-19

The eligibility timeframe to lodge for a Subclass 600 (Visitor) visa with a nil VAC due to the COVID-19 concession ceased on 31 December 2022.

All individuals seeking to lodge a Visitor visa from 1 January 2023 onwards will need to ensure that their application includes the appropriate visa charge, to be considered valid. Note that invalid applications will not be processed.

To work out what your visa will cost use the Visa Pricing Estimator. The estimator does not take into account the other costs.

The Visa Application Charge (VAC) may be paid by credit card online through the 'My Payments' option in ImmiAccount.

See: How to Pay

Australian Visas

Applying for a Visa in Indonesia

Applying for Citizenship in Indonesia

Application Checklists

Fees and Charges

Global average processing times

Contact Us

Updating Your Passport

Lost your visa grant letter? (VEVO)

Immigration assistance

Only certain people can help you with your visa application.  This help is called immigration assistance. If you appoint someone to give you immigration assistance, they must be:

You don't have to use a migration agent to apply for a visa. If you do, you should check OMARA Register to find a registered migration agent. See Register of Migration Agents.

A registered migration agent cannot:

  • fast-track the processing period
  • guarantee you a visa

For further information regarding Immigration assistance please refer to Using a migration agent.

Pre-lodgement & urgent travel enquiries – Global Service Centre

If you wish to contact the global service centre regarding your pre-lodgement or urgent travel enquiry, please call +61 2 6196 0196, Monday to Friday 09:00am to 5:00pm (Indonesia local time). Callers can access Translating and Interpreting Service support. 

Unable to meet the Initial Entry Date

If you have a permanent or provisional family visa and you cannot travel to Australia before the specified initial entry date (first entry date) condition advised in your visa grant letter, please use the online Travel Facilitation Letter Request Form found here.

If you are a Skilled Visa holder, please email [email protected]

Frequently Asked Questions & Latest Information: